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WELCOME TO DIDASHIVA
Purpose of this notice
This Privacy Policy outlines DIDASHIVA TRADING AND MEDIA LLP approach to Data Protection and Privacy
to fulfill its obligations under the applicable
laws and regulations. This Privacy Policy applies to your Personal Data
which is processed by us, whether in physical or electronic mode.
In
this Privacy Policy, the expressions ‘Personal Data’, ‘Data Subject’,
‘Controller’, ‘Processor’ and ‘Processing’ shall have the meanings given to
them in the applicable privacy laws.
We are committed to treating data
privacy seriously. It is important that you know exactly what we do with your
Personal Data.
Throughout
this document, “we”, “us”, “our”, “ours” refer to DIDASHIVA
TRADING AND MEDIA LLP. Wherever we have said ‘you’ or ‘your’, this means
YOU (as a Data Subject)
Who are we?
The website www.didashiva.com is owned and operated
by DIDASHIVA TRADING AND MEDIA
LLP is a Limited Liability Partnership Business Entity Company LLPIN: AAS-6929
Registered in India Under The LLP Act, 2008. Our Registered Office is at 174,
Sardar Nagar, Yerli Road, Tumsar, District: Bhandara, Maharashtra- 441912,
India.
DIDASHIVA TRADING AND MEDIA LLP is
engaged in the business of facilitating selling, marketing and retailing Fashion, Cosmetic and beauty products (“Business”)
through the e-commerce websites and mobile applications (“App”) both developed
and owned by DIDASHIVA TRADING AND MEDIA LLP and its affiliates (Website
and App collectively referred to as “Platform”) or offline stores / events to
conduct its Business.
What information do we collect about you?
We collect the following information
about you:
Demographic
& Identity data
·
Contact details such
as name, email address, contact number, shipping address, country, date of birth
·
Open data and public
records such as information about YOU that is openly available on the internet
·
Details such as
Transaction amount, Bank Name, Card Type, Card number.
Online
Identifiers and other Technical Data
·
Location details
such as data we get about your location, IP address, logs, or from where you
connect a computer to the internet
·
Technical details
such as device information, location and network carrier when you use our
mobile applications
·
Communications
details such as the Metadata and other Personal Data we get from communications
done through e-mails, SMS, instant messages and calls
·
Usage data details
such as data about how you use our website or web-based properties, pages
viewed, etc.
How will we use your Data?
We will use your Data:
·
to
provide a response to your query and/ or resolve your complaint;
·
for
quality control and internal reporting purposes and to identify trends;
·
for
the purpose of obtaining professional advice and complying with our legal
obligations;
·
for
the purpose of system administration and internal record keeping;
·
to
manage the performance of, and evaluate use of, our Site;
·
to
provide you with enhanced services; to enable you to participate in interactive
features of the Site, when you choose to do so;
·
to
monitor Site usage in order to help us develop the Site;
·
to
customize the Site according to your interests and to ensure the Site's content
is presented as effectively as possible for you.
Legal Basis
Your Data is processed by us:
·
because
this is necessary for the purpose of legitimate interests pursued by us in
connection with responding to and handling your request/ complaint;
·
because
this is necessary for the purpose of our legitimate interests in maintaining
internal administrative records;
·
because
this is necessary for the purpose of our legitimate interests in relation to
the management, operation and enhancement of the Site;
·
because
this is necessary for the purpose of our legitimate interests in relation to
quality control and business planning;
·
in
the case of sensitive personal data (see below), because we have your consent;
and/ or for the purposes of establishing or exercising or defending legal
rights. Where we process your data for the purpose of our legitimate interests,
you can object to this at any time by contacting us at support@didashiva.com.
LAWFUL BASES OF PROCESSING YOUR PERSONAL DATA
We are permitted to process your
Personal Data in compliance with applicable laws and regulations by relying on
one or more of the following lawful bases:
·
You have explicitly
agreed to us processing your Personal Data for a specific reason
·
The processing is
necessary to perform the agreement we have with you or to take steps to enter
into an agreement with you
·
The processing is
necessary to be in compliance with our Legal Obligations
·
The processing is
necessary for the purposes of a legitimate interest (“Legitimate Interest”)
pursued by us, such as
·
to provide services
to you,
·
to evaluate, develop
or improve our products and services
Where
the processing is based on your consent, you have a right to withdraw your
consent at any time. You may withdraw consent by contacting us. Upon receipt of
your written request to withdraw your consent, consequences of withdrawal will
be communicated to you and, upon your agreement, your request for withdrawal
will be processed.
Sensitive personal data and consent
Sensitive
personal data is information about a person's race, ethnic origin, political,
religious or philosophical beliefs, or trade-union membership; genetic and
biometric data used for the purpose of identifying a specific person; and data
concerning a person's health or sex life or sexual orientation. In order to
collect and use sensitive personal data about you, it is usually necessary for
us to obtain your specific consent. Therefore, when you contact us, we ask you
to confirm that you agree that we may use your Data in order to deal with your
query. This helps us ensure that we have the consent we need in order to handle
any sensitive personal data you may send to us when you ask us to respond to a
query.
If
we are handling any sensitive personal data about you on the basis of your
consent, for example, so that we can deal with a query or complaint, you have
the right to withdraw your consent at any time. You can withdraw your consent
by using our "Contact Us" form, or by letting us know using any of
the contact details below. Please note that if you withdraw your consent in
this way, it may not be possible for us to carry on working to resolve your
query or complaint.
We
use third parties who provide elements of our products & services on behalf
of us. We have appropriate contracts in place with our third-party partners.
This means that they cannot do anything with your Personal Data which is
outside of the scope permitted by us. They hold it securely and retain it only
for the period specified in our contracts with them.
We
might also disclose your Personal Data to appropriate authorities if we believe
that it is reasonably necessary to comply with a law, regulation, legal
process, to protect the safety of any person, to address fraud, security, or
technical issues, or to protect our rights or the rights of those who use our
products & services.
Reasons for
disclosing your Personal Data to other parties:
We may disclose your Personal Data to
others where it is lawful to do so including where we or they:
·
need to provide you
with products or services
·
where you have
initiated a payment
·
have a legal
obligation to do so, e.g. to assist with detecting and preventing fraud,
·
have a requirement
in connection with regulatory reporting, litigation or asserting or defending
legal rights and interests
·
have a legitimate business reason for doing so
·
want to send you
information and promotional material regarding our products and services,
·
have asked you for
your consent to share it and you’ve agreed
·
Improve your online
experience for using our product.
To
whom your Personal Data may be disclosed:
We may disclose your Personal Data
for the above purposes to other parties including:
·
Other group
companies and any subcontractors, agents or service providers who work for us
or provide services to us or group companies (including their employees,
sub-contractors, service providers, directors, and officers)
·
Law Enforcement
Authorities, Government Authorities, courts, dispute resolution bodies, our
regulators, auditors, and any party appointed or requested by our regulators to
carry out investigations or audits of our activities
·
Statutory and
regulatory bodies and authorities (including the government) investigating
agencies and entities or persons, to whom or before whom it is mandatory to
disclose the Personal Data as per the applicable law, courts, judicial and
quasi-judicial authorities, and tribunals, arbitrators and arbitration tribunals
·
Overseas regulators
·